FAQ

RETURNS

For more information regarding returns, please visit our returns page.

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TRACK & TRACE

You can track your order via this portal!

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SHIPPING

- How long do I have to wait for my package?

Regarding the delivery time you should count on 2-4 working days from the time your order is processed. You will receive an email from us as soon as your order is processed and shipped! Processing your order can take up to 10 working days and this is because we work on a made-to-order basis. This means that we produce your order at the moment we register it.

- To which countries do you ship, how much are the shipping costs and is free shipping possible?

We ship internationally! Shipping costs are processed at checkout.
Check the table below to calculate your shipping costs and free shipping. 

 Countries

Shipping cost

Free shipping on orders above

BE

€3,9

€65

NL; LUX; GER; FR & UK

€8,5

€120

IT; DK; HU; ES & PL

€16,5

€180

SE; PT; CZ; IE; GR & FI €20 €200
Rest of Europe €30 €300
Rest of the World  €40 €400 

 

PAYMENT

- Which payment methods do you accept?

We accept payments with Paypal, Credit Card, Apple Pay, Bancontact, KBC/CBC Payment Button, Belfius Direct Net, ING Home'Pay, iDeal and SOFORT Banking.

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CONTACT

Still no answer to your questions? Contact us via facebook or by mail!